ForgeWorks is a one-person software company in Red Lion, Pennsylvania, that builds business apps for trades and small operators. I am Derek Markley, I ran an auto repair garage before I wrote software, and I answer the support inbox myself. This page collects the questions I get most often, with the plain answers.
I do. ForgeWorks is the trade name of DerMar Consulting Group LLC, founded in 2023 in Red Lion, PA. There is no sales team and no outsourced support desk. When you email info@getforgeworks.com, I read it.
On servers at Hetzner, a cloud hosting provider, behind Cloudflare for DNS and edge protection. Every app is multi-tenant, which means your business has its own account and every database query that touches your data is scoped to your account. One customer cannot read or change another customer's data.
All traffic is served over HTTPS. Passwords are hashed with bcrypt and never stored in plain text. Login endpoints are rate limited. High-sensitivity secrets such as bank access tokens are encrypted before storage. Production databases are backed up on a regular schedule with documented restore procedures.
We are not SOC 2 attested or ISO 27001 certified. I say that up front because it comes up in procurement reviews. We have a written Information Security Policy and the controls above, and we will complete a vendor security questionnaire if you need one. The full list is on the security page.
No. Card payments for subscriptions go through Stripe, and receipts come from Stripe. Tariffly bills through your Shopify account. If your app takes card payments from your own customers, those also run through Stripe. We never see or store full card numbers.
Nothing is charged, because there is no card on file during the trial. You pick a plan inside the app and enter a card when you are ready.
In FieldForge, if you do not pick a plan, the account pauses. We do not delete your data the day the trial ends. Come back, pick a plan, and it is all there.
Yes, from the billing page inside the app or by emailing us. Plans are month to month with no contract. A cancelled subscription runs to the end of the period you already paid for and then stops.
Yes. Email info@getforgeworks.com and say what you want: a copy of your data, a correction, or deletion. No special form is required. What we collect and why is in the privacy policy.
Email info@getforgeworks.com for anything: billing, a bug, a feature request, or a question about which app fits. Phone is 717-512-0270, Monday through Friday, US Eastern business hours. I read every message myself and most get a reply within one business day. Including which app you are using, the email on your account, what you expected and what happened instead gets it fixed on the first reply instead of the third.
Occasionally, when it is close to what we already make. If you run a trade that none of the current apps fit, email and describe the job. AerialBid started that way, from a conversation with a sealcoating contractor who was tired of driving to estimates.
RunSheet, FieldForge, RemediDocs, GarageForge, FrameForge, BookForge, AerialBid and Tariffly are live and taking signups. The Chrome extensions are free in the Chrome Web Store. If a product page says "coming soon," it is not open yet and the page says how to get notified.
AerialBid has a free plan with satellite measuring and up to five saved estimates. Tariffly has a free plan with one active rule. The browser extensions and the calculators on the tools page are free. The other apps have a 14-day free trial with no card rather than a permanent free tier.
Pick the app for your trade on the home page, start the trial, and run one real job through it. If it does not fit, email me and I will say so. Signing up takes a couple of minutes and there is no card to enter.
Derek Markley. ForgeWorks is the trade name of DerMar Consulting Group LLC, founded in 2023 in Red Lion, Pennsylvania.
No. ForgeWorks has a written Information Security Policy and the technical controls listed on its security page, but no SOC 2 or ISO 27001 attestation. Security questionnaires are completed on request.
Nothing is charged. In FieldForge the account pauses and your data is not deleted when the trial ends. Pick a plan inside the app to continue.
Most emails to info@getforgeworks.com get a reply within one business day. Phone support is 717-512-0270, Monday through Friday, US Eastern hours.
Email info@getforgeworks.com or call 717-512-0270. I read every message myself and answer within one business day.
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